Diploma in
Business Administration Co-op
This one-year Diploma in Business Administration Co-op program is for students who want a successful career in business management. Graduates can seek roles in a variety of different fields, including marketing, finance, human resources and management.
This program is powered by Trailhead from Salesforce, Quickbooks and Perlego.
Fees & Facts
This one-year Co-op Diploma in Business Administration Co-op program will equip you with fundamental skills, tools, and knowledge to effectively manage business operations, uncover efficiencies and boost productivity.
From theory to practice, gain real-world experience and hone critical communication, collaboration and problem-solving skills required to become strategic decision-makers, and thrive both individually and in a team environment.
Program Outcomes
- Identify and understand the techniques and theories of successful businesses, including how to manage finance, fundamental principles of marketing and how to create effective strategies
- Develop the necessary skills and knowledge to make an impact in the workplace, such as understanding the relationships between businesses and different local, national and global environments
- Use cognitive and problem-solving skills to improve communication skills and operate effectively individually and as part of a team
- Learn the ‘Manage the Salesforce Way’ to discover strategies and tools to be a great manager
- Gain real business experience
- Strengthen your resume with Canadian work experience
- Co-op placement
Learning Partners
Trailhead from Salesforce is the fun way to learn. With engaging, bite-size content, Trailhead helps you gain new skills and hone existing ones. Trailhead is gamified, with assessments that demonstrate your skills, and badges and points that illustrate your progress. Trailhead is a learning experience platform—a library of educational content that you can access whenever you like. Trailhead is designed around what users need to learn, rather than around what a training department needs to teach. You can choose from various topics to learn new skills at your own pace. Salesforce continually adds content to Trailhead, so there is always something new to learn.
This program is powered by QuickBooks. You will learn how to use QuickBooks software for bookkeeping purposes. QuickBooks products are geared towards businesses of all sizes and offer on-premises account applications as well as cloud-based versions.
This program is powered by Perlego. It is a digital online library focusing on the delivery of academic, professional and non-fiction eBooks. It is a subscription-based service that offers users unlimited access to over 2,000 academic publishers and offers an impressive 600,000+ professional and academic titles across 900+ different topics and subtopics for the duration of subscription.
Co-op Experience
The co-op term provides you with an opportunity to integrate academic studies with related employment experience. We provide co-op* placement policy in the field of studies.
The co-op work experience could include positions in the following areas:
- Marketing
- Retail
- Finance & Accounting
- Not-for-profit
- Customer Care
- Administration
Common major activities may include, but are not limited to:
- Assisting in day-to-day operational and administrative tasks relevant to the host organization.
- Preparing reports, presentations, documents, and correspondence containing descriptive, analytical, and evaluative content related to business, technological, and operational activities.
- Providing support in the planning of projects and strategies.
- Conducting research, assembling data, and reporting results.
The length of the placement will be 24 weeks (20 hours per week).
You will have at least 480 guided learning hours, followed by 480 practicum hours in an established business.
The modules include:
1. Fundamentals of Business Communications
This module will help you develop and enhance your written, verbal, interpersonal communication skills, time management skills and presentation techniques, to ensure success in any business environment. You will also learn to use Microsoft Office to help you operate more efficiently and be more productive. Additionally, it Includes “Coaching & Feedback”, “Culture of Feedback”, “Storytelling & Communication” and “One-on-One Meetings” modules form “Manage the Salesforce Way” trail by Trailhead.
2. Principles of Accounting
Emphasis will be placed on analyzing and recording business transactions using the rules of double-entry bookkeeping. In addition, you will learn to adjust journal entries and everyday transactions for both service and retail businesses and learn how these are recorded, coupled with the preparation of basic financial statements.
This course also provides a practical introduction to computerized accounting. You will learn to set up a computerized accounting environment and to convert a manual accounting system to a computerized one. You will work with a variety of business simulations, providing hands-on experience with all aspects of work transactions in the general, payables and receivable ledgers.
3. Business Environment
The aim of this module is to provide you with an understanding of different organizations, the influence of stakeholders and the relationship between businesses and the local, national and global environments. As part of this module, you will also consider how different market structures shape the pricing and output decisions of businesses, as well as other aspects of their behavior.
4. Managing Financial Resources
This course aims to provide you with an understanding of where and how to access sources of finance for a business and the skills to assess the business environment, interpret financial statements and use financial information for decision making.
5. Organizational Behaviour
This module aims to provide you with an understanding of individual and group behavior in organizations. You will examine current theories and their application in managing behavior in the workplace. You will also explore mechanisms for effective teamwork and the impact of technological innovations in organizational behavior.
Additionally, it Includes “Great Management”, “Trust and Influence”, “Salesforce Ohana Culture”, “Organizational Alignment (V2MOM)”, “Engagement & Retention”, “Accountability & Delegation” and “One-on-One Meetings” modules form “Manage the Salesforce Way” trail by Trailhead.
6. Marketing Principles
This module will provide you with an understanding of concepts and principles that underpin the marketing process. You will explore the impact of the marketing mix elements on marketing decision- making and develop strategies based on the marketing objective.
7. Business Decision Making
This course provides you with the opportunity to develop techniques for data gathering and storage and will give you an understanding of the statistical tools available to create and present useful information in order to make better business decisions. You will use current technological tools to produce and analyze information.
8. Research Project
On this module, you will develop skills to independently conduct research based on a research proposal relevant to the program and profession. You will also use the relevant research analysis tools and techniques to critically analyze and disseminate the data collected to make relevant recommendations, create reports and present your findings.
Additionally, it Includes “Storytelling & Communication” module form “Manage the Salesforce Way” trail by Trailhead.
9. Work Placement (Co-op)
After you successfully complete the academic requirements of the module, you are required to complete 480 hours of a program-relevant work placement. Business sectors you can take up a placement in include marketing, retail, finance and accounting, not-for-profit, customer care and administration.
Although skills required for the job will vary depending on the placement, the key responsibilities include being supervised at all times, observing all workplace and school safety and security procedures, dressing appropriately, interacting professionally with staff, learning about the work environment and participating in the daily routine as required by the employer.
A work placement has been incorporated into this diploma so you can put into practice the theoretical components of the program in practical learning situations and apply your skills to facilitate business operations. We will help you secure your placement by sending you for interviews. Upon completion of your practicum, you are required to submit a placement report; an evaluation form will be completed by your supervisor in order for you to successfully graduate.
- Have an Ontario Secondary School Diploma or equivalent or be at least 18 years of age and pass the Wonderlic test.
For non-native English speakers:
- Successful completion of TSOM EAP Level 3 or
- Have the required IELTS 5.0 score or equivalent or
- Pass the TSOM English Assessment
Computer Use Expectation
In order to successfully progress through your studies at Toronto School of Management (TSOM), it is recommended that you have access to a personal computer or laptop. TSOM offers access to computer labs on campus, but availability cannot be guaranteed and some program software may not be available on all open access computers.
You must successfully complete all nine modules to be awarded the TSOM Diploma in Business Administration Co-op.
The assessment of each module consists of:
- 2 individual assignments or class tests: 25% each
- final exam: 40%
- contribution mark: 10%
If you do not pass the module, you can re-take the module when it is offered next and by paying a retake fee.
| Letter Grade | Percentage | Grade Point |
|---|---|---|
| A+ | 90 – 100 | 4.33 |
| A | 85 – 89 | 4.0 |
| A- | 80 – 84 | 3.67 |
| B+ | 77 – 79 | 3.33 |
| B | 73 – 76 | 3.0 |
| B- | 70 – 72 | 2.67 |
| C+ | 67 – 69 | 2.33 |
| C | 63 – 66 | 2.0 |
| C- | 60 – 62 | 1.67 |
| F | 0 – 59 | 0 |
Upon completion of this program, you will be awarded a Diploma in Business Administration Co-op.
Graduates of this diploma can expect career opportunities under NOC 1221 which includes positions such as:
- Office Administrator
- Administrative officer
- Administrative services co-ordinator
- Forms management officer
- Office administrator
- Office manager
- Office services co-ordinator
- Planning officer
- Records analyst – access to information
- Surplus assets officer
- University admissions officer
- Communications service co-ordinator
- Implementation officer
- Liaison officer
