Microcredentials

At TSOM, we offer a wide range of microcredentials designed to elevate your skills and knowledge in business, hospitality, and tech. Whether you are looking to deepen your understanding of computerized accounting, explore the dynamics of organizational behaviour, or master digital marketing strategies, our diverse courses provide practical, hands-on learning experiences tailored to meet the demands of today’s competitive job market.

 

Browse our list of microcredentials below and start your journey toward a rewarding future today.

The microcredentials below are part of the Business programs

Business Decision Making

""This course provides you with the opportunity to develop techniques for data gathering and storage and will give you an understanding of the statistical tools available to create and present useful information in order to make better business decisions. You will use current technological tools to produce and analyze information.

 

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Business Environment

""The aim of this course is to provide you with an understanding of different organizations, the influence of stakeholders and the relationship between businesses and the local, national and global environments. As part of this course, you will also consider how different market structures shape the pricing and output decisions of businesses, as well as other aspects of their behavior.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, March 3, May 5, July 7, September 2, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Business Ethics

""The aim of this course is to introduce the concept of business ethics and to examine its relevance when considering business objectives and responsibilities.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, March 3, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Business Work experience

""This course provides students with practical insights into workplace practices and the skills required to thrive in professional environments. Students will engage in research and analysis of real-world business challenges, culminating in the creation of a comprehensive management report. Through activities such as conducting interviews, maintaining reflective practice journals, and presenting findings, students will develop essential skills in research, communication, teamwork, and problem-solving. The course emphasizes the integration of theoretical knowledge with practical application to prepare students for success in their future careers.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, March 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Campaign Management, Regulations and Compliance

""

This course is designed to provide you with basic skills in the following tools: LinkedIn, graphics software (for quick editing), social activity management and analysis software. You will also learn about regulatory and compliance practices that are being utilized within the digital marketing industry.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Copywriting

""

In this course, you will get hands-on experience writing web content, including how to write a blog or a post, newsletters, emails, landing pages, display ads, Facebook ads, native ads and website content.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Financial Accounting and Reporting

""This course equips students with the knowledge and skills to prepare, interpret, and analyze financial statements for various types of businesses in compliance with legal and regulatory standards. Topics include group accounts, accounting ratios, and reporting financial performance, with a focus on delivering actionable insights through financial analysis and effective communication.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Google Analytics

""

Google Analytics is a software for analyzing web site traffic. You will practice using this, learn about account management and profiles, how to decode key reports and define goals. The final part of this course includes preparation for the Google Analytics Certification exam.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Google SEO

""

In this course, you will learn about the internet and search engines. You will learn to review concepts and processes on the Internet, the meaning of a domain, how to purchase a domain and assess differences in URL extensions, storage servers and FTP files. This course will also focus on how search engines work and what factors influence website promotion (content, seniority, links, load times, Google spiders, negative SEO).

You will also learn about Online Reputation Management (ORM) and you’ll learn how to manage information presented on the internet (on the brand or product), while analyzing well-known cases on the subject.

Another concept covered during this course is market research and keywords. You will learn to identify trends and write customer reports about keyword research tools including keyword research practice and you’ll learn to manage the results.

Additionally, you will learn about optimization, including developing your familiarity with common errors and referrals, site accessibility to search engines and code testing, site structure testing tools and site content testing tools. You will practice site optimization testing and build a full optimization report.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Human Resources Management

""This course provides an in-depth understanding of the principles and practices of human resource management, focusing on strategies to attract, develop, and retain talent for organizational success. Students will explore key HR functions, including recruitment, selection, training, performance management, and compensation. Emphasis is placed on aligning HR strategies with organizational goals, understanding legal and ethical considerations, and fostering diversity and inclusion in the workplace. Through practical applications and case studies, students will gain the skills needed to effectively manage and lead people in dynamic business environments.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Information Management

""

The aim of this course is to show how communications, knowledge and information can be improved within an organization by making better use of IT systems.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, March 3, May 5, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Introduction to Marketing and Branding

""

This course is designed to provide you with the skills to build a customer profile and analyze the digital market. The course will enable you to understand the principles of digital advertising, the key elements of branding and competitive analysis.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Managing Financial Resources

""This course aims to provide you with an understanding of where and how to access sources of finance for a business and the skills to assess the business environment, interpret financial statements and use financial information for decision making.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Managing Social Media Sponsored Campaigns

""

This course is designed to provide you with the skills to set up and manage campaigns using social media, analyze differences between campaigns types and build a visual strategy. The course will enable you to prepare for the Facebook Blueprint certification exam.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Marketing Principles

""This course will provide you with an understanding of concepts and principles that underpin the marketing process. You will explore the impact of the marketing mix elements on marketing decision- making and develop strategies based on the marketing objective.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Operations Management in Business

""

This course will provide you with an understanding of the role and importance of operations management (OM) in the efficient and effective production of goods and services.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Organizational Behaviour

""

This course aims to provide you with an understanding of individual and group behavior in organizations. You will examine current theories and their application in managing behavior in the workplace. You will also explore mechanisms for effective teamwork and the impact of technological innovations in organizational behavior.

Additionally, it Includes “Great Management”, “Trust and Influence”, “Salesforce Ohana Culture”, “Organizational Alignment (V2MOM)”, “Engagement & Retention”, “Accountability & Delegation” and “One-on-One Meetings” courses form “Manage the Salesforce Way” trail by Trailhead.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Pay per Click Marketing with Google Ads

""

In this course, you will learn to create a Google Ads account, rules for creating ads, using dynamic extensions, conversion types and using conversion optimizers. You will also learn about bidding including includes types of bidding strategies, advantages and disadvantages, strategy adjustments for business purposes and Return On Investment (ROI) tracking. The final part of this course includes preparation for the Google Ads certification exams.

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Personal and Professional development

""This course equips students with the skills and confidence to excel as self-directed professionals in their careers. Through a combination of self-assessment, skill-building, and reflective practices, students will explore their interpersonal and transferable skills, build a personal and professional development plan, and learn strategies to manage their growth effectively. Topics include self-managed learning, lifelong learning, communication, time management, and transferable skills, with an emphasis on creating actionable goals to achieve personal and career aspirations.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Principles of Accounting

""

Emphasis will be placed on analyzing and recording business transactions using the rules of double-entry bookkeeping. In addition, you will learn to adjust journal entries and everyday transactions for both service and retail businesses and learn how these are recorded, coupled with the preparation of basic financial statements.

This course also provides a practical introduction to computerized accounting. You will learn to set up a computerized accounting environment and to convert a manual accounting system to a computerized one. You will work with a variety of business simulations, providing hands-on experience with all aspects of work transactions in the general, payables and receivable ledgers.

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Project Management

""

The aim of this course is to provide an understanding of different organizations, the influence of stakeholders and the relationship between businesses and the local, national and global environments. In this course you will consider how different market structures shape the pricing and output decisions of businesses, as well as other aspects of their behavior.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, March 3, May 5, July 7, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Research Project

""This course equips students with the skills to design and conduct independent research relevant to the hospitality and tourism industry. Students will develop research proposals, use data collection and analysis techniques, and critically evaluate findings. Emphasis is placed on presenting data-driven recommendations and producing professional research reports.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Website Building and Design for Marketers

""This course is designed to provide you with the skills needed to create a HTML page and manage content. The course will enable you to learn the principles of writing code, creating reflective and absolute links, integrating objects on a page and uploading the site to a network.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

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Communications, Operating Systems and Data Management

""

This course focuses on advanced computer communications topics such as monitoring and analyzing network traffic, operating systems (with an emphasis on Linux and Windows), data archives and management development (including Structured Query Language (SQL) and mobile cybersecurity).

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Computer Networks

""

This course will review the structure of personal computer basic concepts in data communications, the 7 layers model, working with SERVER 2016, remote and direct access as well as Virtual Private Network (VPN).

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Concepts and Practical Implication of Encryption

""

This course will focus on the technology of cryptography and the techniques, limitations and problems commonly encountered. It covers the theory and application of methods available to secure information, computers and networks, as well as legal issues to do with cryptography.

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Data Design

""

This course is designed to provide you with the skills to enhance the quality and usefulness of data analytics by starting with the intended outcomes.

The course will enable you to consider the information an organization wants to gain from data analytics. This will give you the skills to select the most appropriate data collection method, design deployment approaches, implement data collection techniques and revise instruments and systems to be developed.

This course incorporates automated data collection as well as traditional methods to enable the development of methodologically-sound approaches. Throughout the course you will be given access to the Amazon Web Services (AWS) virtual environment where you will be able to complete additional assignments and earn micro-credentials.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Data Visualization and Interpretation

""

This course is partnered with the data handling and decision-making course and enables you to develop your skills in data presentation to facilitate the understanding of findings, so you can make informed decisions. Data visualizations are a powerful method of making data accessible and understandable to non-specialists.

Through this course you will learn the appropriate use of graphs and charts as well as the use of specialist data visualization packages and tools such as Tableau, Qlik Sense and D3 to visualize data and impact the decision-making process.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Information Security in the Cyber World

""

In this course, you will learn several topics. First, you will become familiar with various types of scans such as networks, sites, computers and vulnerabilities for attacks. The second part of this course will cover weaknesses in information security (hardware, software and infrastructure) and data and cyber protection technologies, tools and leading companies.

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Introduction to Cybersecurity

""This course is designed to give you basic knowledge of the cyber world. This course will enable you to understand the principles of cyberattacks, the darknet, hackers’ motivations and various advanced technologies.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Penetration Testing

""

This course is designed to provide you with the basic skills to conduct and build penetration testing infrastructure that includes all the equipment needed such as hardware, software, network infrastructure and tools.

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Programming Languages for Cybersecurity

""

This course covers web technologies and basic HTML development. In addition, you will learn Python code development and basic programming with Python.

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Working with Data using SAS and SQL

""

This course gives you an opportunity to gain practical experience in handling data using analysis software. The course will also cover theoretical concepts from data design and handling while teaching techniques to work with Structured Query Language (SQL) and SAS.

The course is designed in two parts; part one focuses on learning fundamentals of SQL) with multiple exercises, which is essential for working with databases. You’ll get hands-on experience accessing and manipulating data in order to gain useful insights. In part two, you will learn how to use SAS software for data handling and analysis.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

The microcredentials below are part of the Hospitality programs

Accounting Fundamentals for Hospitality and Tourism

""

This course provides students with the foundational accounting knowledge and skills necessary for effective decision-making in the hospitality and tourism industries. It covers key accounting principles, the accounting cycle, and the preparation and analysis of financial statements. Emphasis is placed on understanding costs, profits, and the use of management accounting information to support operational and strategic goals in a hospitality business environment.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Customer Service

""

The aim of this course is to provide a better understanding of what customer service is and how this can provide a quality product or service that satisfies the needs/wants of a customer. It also emphasizes effective communication skills in customer relations and services and you will learn how to deal with various customer-related situations.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Facilities and Operations Management

""

This course provides an in-depth understanding of the operational and management aspects of facilities in the hospitality and tourism industry. Students will learn about housekeeping, maintenance, engineering, and systems management, emphasizing safety, security, and sustainability. The module focuses on optimizing space, environment, and services to enhance business effectiveness, while exploring emerging trends and technological advancements to meet industry challenges.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Food and Beverage Operations

""

The aim of the Food and Beverage Operations course is to provide an understanding of the operational aspects behind this and how to cater to an international clientele in a range of establishments, in order to encourage an appreciation of the origins of food and beverage and to understand the various factors involved in meeting customer needs.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Food Sanitation, Safety and Health

""

This course aims to make an important contribution to the supervisory aspects of food hygiene and safety. Supervisors with food safety and health and safety responsibilities must ensure that all staff operates in a safe, hygienic and efficient manner. The overall aims of this course are to ensure you are familiar with key aspects of current legislation, good practice and health, safety and food safety issues.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Front Office Operations

""

This course introduces the systems and procedures required for front desk office operations. It also emphasizes the importance of high standards in the provision of customer service. You will develop knowledge and skills regarding reception procedures and understand the key legislation that relates to reception procedures. Finally, you will evaluate the suitability of different procedures for a range of hotel outlets.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Fundamentals of Business Communications

""

This course will help you develop and enhance your written, verbal, interpersonal communication skills, time management skills and presentation techniques, to ensure success in any business environment. You will also learn to use Microsoft Office to help you operate more efficiently and be more productive.

You will also learn to use Microsoft Office to help you operate more efficiently and be more productive. Additionally, it Includes “Coaching & Feedback”, “Culture of Feedback”, “Storytelling & Communication” and “One-on-One Meetings” courses form “Manage the Salesforce Way” trail by Trailhead.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Hospitality Accounting

""

The aim of this module is to provide the knowledge, skills and techniques that will help with the management decision-making process. You will look at the process and practices which take place within a hotel business environment and the analytical skills required to understand accounting and financial information.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Hospitality Career Readiness

""

This course will help you develop and enhance your written, verbal, interpersonal communication skills, time management skills and presentation techniques, to ensure success in any business environment. You will also learn to use Microsoft Office to help you operate more efficiently and be more productive.

 

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3, July 7, November 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Introduction to Hospitality and Tourism

""

The aim of this module is to provide an understanding of the nature of hospitality and its products from a local and international perspective. You will get a holistic understanding of the industry, including the impacts of hospitality on destination economies, communities and fragile environments. You will be expected to take a critical perspective on the effects of hospitality on your own country and consider how hospitality can have a strategic developmental function.

 

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Marketing in Hospitality and Tourism

""

This course provides an in-depth understanding of marketing principles and their application in the hospitality and tourism sectors. Students will explore strategies to identify customer needs, develop marketing communication plans, and maximize revenue and profitability. Topics include consumer behavior, market segmentation, and global marketing strategies.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Meetings, Incentives, Conferences, and Events

""

This course introduces students to the Meetings, Incentives, Conferences, and Events (MICE) sector, covering its key characteristics and significance in both business and leisure contexts. Students will explore event management strategies, marketing, and operational planning while analyzing the impacts of tourism development and sustainability. Emphasis is placed on developing the skills necessary to successfully manage events and understand their role in promoting tourism and achieving organizational goals.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: March 3
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Organizational Behaviour in Hospitality Industry

""

This is an introduction to the basic concepts and topics in organizational behavior (OB). This module focuses on OB at three levels: individual, interpersonal and collective. At the individual level, you will cover decision-making, motivation and personality; at the interpersonal level, you will cover power, influence and negotiations. Finally, the course will move to the collective level where you’ll look at groups and managing change.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6, May 5, September 2
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Trends & Issues in Hospitality and Tourism Industry

""

This course examines emerging trends and critical issues in the hospitality and tourism industry, focusing on socio-cultural, economic, and technological impacts. Students will explore topics such as sustainability, globalization, climate change, corporate social responsibility, and the challenges faced by the industry. By analyzing current practices and innovative strategies, students will develop the skills to address industry challenges and contribute to its sustainable growth.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: January 6
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Testimonials

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Keffani Pereira, Diploma in Business Management Co-op – Brazil
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Image of Sundia Uehara

Sundia Uehara, Diploma in Fundamentals of Hospitality and Tourism Co-op – Japan
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Image of Caroline Souza

Caroline Souza, Diploma in Business Management Co-op – Brazil
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Image of Santiago Tabares

Santiago Tabares, Diploma in Business Management Co-op – Colombia
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